Shipping policy

Shipping & Delivery

How do I track my order?
Once your order is processed, you’ll receive a tracking number via email so you can follow your sunglasses from dispatch to delivery.

How long does shipping take?
Most orders are processed within 1–2 business days. Delivery times depend on your location and shipping method. Estimated delivery details will be provided with your tracking information.

Will I have to pay customs or import fees?
Import fees, taxes, or duties may apply depending on your country’s regulations. These charges are set by local authorities and are the customer’s responsibility.

What if the tracking says delivered but I didn’t receive my order?
Parcels are sometimes left in a safe place or with a neighbour. If you’re unable to locate it, please contact us and we’ll help investigate.